Omerta Systems offers many forms of technical support to meet all of our customers needs. We’ll assist you in many areas, ranging from problems with how things work, we can set-up remote management for workstations or servers and of coarse answer the most basic of questions.  We also offer service contracts. Support Options Available to our Clients:           After contacting Omerta Systems and becoming a client                   we can provide the following 24/7 Support Omerta Systems technicians stay onsite until the job is complete.** We don't go home at 4pm and Omerta Systems will not leave your office or server downed until Monday at 10am. We understand the demands of business and realize your organization must operate. Onsite - We can dispatch technicians to your location in as little as 10 minutes. Remote Management is especially handy for immediate response to mission critical processes. Phone Support slower than Remote Access and technician's require one of your staff as his or her eye's. Not a client? Please select one of our Secure Payment Options for immediate Remote Assistance. *   See support rates for details. ** After hour service rates may apply.